Amazon app customers on iOS are presently going through points which are proscribing them from inserting any new orders and even checking their buy historical past. The points appear to have affected a number of customers in India and another markets. However, it is very important level out that not all Amazon clients are going through the issue. Users on Amazon’s Android app do not look like affected. When Gadgets 360 reached out to the US e-commerce large, it admitted to the problems being confronted by some customers and promised to deliver a repair.
Multiple customers have reported on Twitter that they aren’t in a position to entry the Amazon app on their iOS gadgets on account of a “CS11 error.” The drawback that has apparently been round since Tuesday afternoon appears to be not simply restricted to India however exists for customers in numerous different components of the world, together with Europe and the US. Some of the affected customers have additionally talked about the problems persist even after they reinstall the app.
@AmazonHelp Hello there, I’ve received a CS11 error code on my Amazon app. Tried to restart my iPhone and uninstall then reinstall app, nonetheless received the issue. How to unravel it ? Thanks
— Madhulika (@Kmadhulika31Me) August 24, 2021
Some customers have additionally taken to Reddit to complain in regards to the points they’re going through on the Amazon app.
An Amazon spokesperson acknowledged the issue in an emailed assertion to Gadgets 360. “We’re sorry that some customers may be experiencing issues while shopping. We appreciate your patience as we work to resolve the issue,” the spokesperson mentioned.
The spokesperson, nevertheless, did not present any readability on whether or not the issue is proscribed to a sure iPhone mannequin or a selected iOS model. Gadgets 360 was not in a position to replicate the problems on the time of writing.
DownDetector shows that Amazon is going through server-side connectivity issues for some customers, with most experiences coming from the individuals utilizing its cell apps.
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