Dell Users Say Laptops, Desktops Won’t Boot After BIOS Update

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Dell BIOS updates launched not too long ago are reportedly inflicting boot points on varied laptop computer and desktop fashions. According to buyer complaints on the corporate’s neighborhood web site, putting in the most recent BIOS updates for some Latitude laptops and Dell Inspiron and Alienware Aurora desktops will stop the machines from booting. The firm is but to acknowledge the problems posted by the customers, however some prospects have reportedly managed to downgrade the BIOS, as an unofficial repair.

The complaints shared by customers on Dell boards had been first spotted by Bleeping Computer, and the BIOS replace difficulty seems to have an effect on Dell Latitude 5320 and Latitude 5520 laptops (with model 1.14.3), in addition to Dell Inspiron 5680 (model 2.8.0) and Alienware Aurora R8 (model 1.0.18) desktops. Installing BIOS updates to those variations can apparently trigger booting points on these laptops and desktops.

A consumer on the corporate’s neighborhood web site posted that their Dell Latitude 5320 wouldn’t boot after updating to the most recent BIOS model 1.14.3. The laptop computer’s energy button will mild up for a number of seconds and shut off once more, as per the consumer. The consumer states that they had been capable of see a blue display screen or an error display screen that claims “Time-of-day not set — please run SETUP program” earlier than shutting down. The difficulty was additionally shared on Reddit, whereas webpage for the problem presently states that 11 different customers additionally had this drawback, together with another user with a Dell Latitude 5520 laptop computer.

The BIOS replace additionally seems to have affected some desktop homeowners as effectively, together with the Alienware Aurora R8 desktop, in line with the report. A consumer on the boards states that their Aurora R8 desktop robotically rebooted whereas in Virtual Reality mode. The consumer states that they’ve been experiencing a Blue Screen of Death (BSOD) when booting, and can’t enter restoration mode, or boot from a restoration USB or Ubuntu USB. An Inspiron 5680 consumer on Reddit additionally states that they might not boot their PC after putting in Dell system updates, however restarting and performing a disk restore appeared to have resolved the problem.

Dell is but to acknowledge the problems posted by the customers on the neighborhood boards. Gadgets 360 has reached out to the corporate for a touch upon the complaints and can replace this area once we obtain a response.

Meanwhile, customers have managed to search out their very own short-term options — together with downgrading the BIOS. One workaround shared by a consumer, who was affected by the most recent BIOS replace is to make use of the Dell HelpAssist OS Recovery to downgrade their computer systems. According to a different workaround shared by a Dell consumer, affected customers can attempt disconnecting the battery and charger of their laptops after which urgent the facility button for 15 seconds earlier than booting their laptop computer.

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As a author on know-how with Gadgets 360, David Delima is taken with open-source know-how, cybersecurity, client privateness, and likes to learn and write about how the Internet works. David could be contacted by way of electronic mail at DavidD@ndtv.com, in addition to on Twitter at @DxDavey. 

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One thought on “Dell Users Say Laptops, Desktops Won’t Boot After BIOS Update

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